Sentiment Analysis
Sentiment analysis is a text classification model that analyses the given sentence and determines its underlying sentiment—Positive, Neutral, and Negative. This method is often used in business to gauge opinions of individuals or groups. This model can be integrated with several use cases, most of which focus on customer experience management, social monitoring, customer feedback, and voice of the customer or employee.
Base Model - Product Review
Provider: VISAI.ai
The model is trained from the dataset that was scraped from online shopping sites, where we focus mostly on product reviews on multiple categories including female fashion, male fashion, cosmetic, electronic devices & gadgets, etc. This model is specifically trained to predict sentiment based on a specific domain while putting emphasis on customer’s product reviews sentences. Therefore, the model performance could be worsened if the prompt data is in a different domain. For example, in domains such as social media comment, healthcare, legal, or other data that its domain is not product review based, it is expected that a model performance would be bad.
Authentication
Sentiment Analysis requires API key for API request. Go to VISAI Console - API Key to create and get your API Key.
- X-API-Key